“Uptime” shall mean the time period for which the specified services/ components with specified technical and service standards are available to the users. Uptime. in percentage, of any component (Non-IT & IT) be calculated...
Process document mainly contains the following information Objectives of the applications Stakeholder diagram and their interoperability Solution Architecture Functional block diagrams technical architecture Integration with external systems/interfaces Use Case diagrams Process definition and responsible...
Project documents include but are not limited to the following: Source Code SRS documents. For all the new requirements, Service Provider shall conduct a detailed system study and update the SRS documents. HLD documents...